After having been voluntarily incommunicado for some time, what was voluntary has been forced in recent weeks, thanks to AT&T and Caltrans.
On May 27, Caltrans contractors working on the 405 Freeway near Fairview hit seven major telephone cables serving hundreds of us in the Killybrooke and Mesa Verde areas of Costa Mesa. So, if you had no land line or DSL, you can thank Caltrans.
I learned this not from the phone company, who merely promised to send a repair rep, not from the newspaper, but while out for a walk. Gracie and I have continued our long rambles-- previously in the company of our late buddy Harley--into odd pockets of Costa Mesa and beyond. What should we come upon but an AT&T truck convention in Gisler Park! The repair guys were hard at work, but took a few minutes to explain what had happened.
We couldn’t phone out, and calls to any of the affected phones resulted in a continuous busy signal. Our service was restored after a few days, though not without some strange effects on the answering machine. Others weren’t so lucky. When we next visited Gisler Park, on June 7 over ten days after phones first went down, AT&T crews were still working to restore remaining outages.
As if that weren’t enough, AT&T has also been putting new equipment on the lines to provide telephone, high speed internet, and TV from their boxes, so next time Caltrans hits something we can lose the TV, too. The work on the lines caused additional, intermittent outages—and an even more goofed up answer machine. A subtle means of recruiting subscribers for their message service, perhaps?
AT&T says they will adjust our bills for downtime, but will not reimburse us for extra minutes on our cell phones. For that, maybe Caltrans should take responsibility. District 12 offices serving Orange County are at 3347 Michelson Drive, Suite 100 Irvine CA 92612-0611, phone 949-724-2000
On May 27, Caltrans contractors working on the 405 Freeway near Fairview hit seven major telephone cables serving hundreds of us in the Killybrooke and Mesa Verde areas of Costa Mesa. So, if you had no land line or DSL, you can thank Caltrans.
I learned this not from the phone company, who merely promised to send a repair rep, not from the newspaper, but while out for a walk. Gracie and I have continued our long rambles-- previously in the company of our late buddy Harley--into odd pockets of Costa Mesa and beyond. What should we come upon but an AT&T truck convention in Gisler Park! The repair guys were hard at work, but took a few minutes to explain what had happened.
We couldn’t phone out, and calls to any of the affected phones resulted in a continuous busy signal. Our service was restored after a few days, though not without some strange effects on the answering machine. Others weren’t so lucky. When we next visited Gisler Park, on June 7 over ten days after phones first went down, AT&T crews were still working to restore remaining outages.
As if that weren’t enough, AT&T has also been putting new equipment on the lines to provide telephone, high speed internet, and TV from their boxes, so next time Caltrans hits something we can lose the TV, too. The work on the lines caused additional, intermittent outages—and an even more goofed up answer machine. A subtle means of recruiting subscribers for their message service, perhaps?
AT&T says they will adjust our bills for downtime, but will not reimburse us for extra minutes on our cell phones. For that, maybe Caltrans should take responsibility. District 12 offices serving Orange County are at 3347 Michelson Drive, Suite 100 Irvine CA 92612-0611, phone 949-724-2000
1 comment:
Dear Wonkita, Good to see your blog active again. Your opinions and stories are good for Costa Mesa.
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